Welcome to Our Help Site

Cleaning and Maintenance

2 articles in this Topic

• Can I use an alcohol based solution to clean the blades?
• How do I clean the blades?

Hair Clippers

5 articles in this Topic

• Can I adjust the Beast Clipper to different lengths?
• Can I use the Beast Clipper while taking a shower? Is it waterproof?
• How long does it take to charge a Beast Clipper?
• What length combs are included?
• Will the Beast Clipper cut thick hair smoothly? Does it work for very fine hair?

Medical

3 articles in this Topic

• Are Skull Shavers heavy? Are they difficult to use for someone who might be physically weak or have limited dexterity?
• Are Skull Shavers safe for cancer patients?
• Is it safe to use with blood-thinning medication?

Men's Shavers

5 articles in this Topic

• Can I shave my chest or body with a Pitbull shaver?
• Can I use the Pitbull shaver while taking a shower? Is it safe? Is it waterproof?
• How long does it take to charge a Butterfly Kiss shaver?
• How long does it take to charge a Pitbull shaver?
• What's the difference between the Silver, Gold, and Platinum?

Purchasing, Returns, and Warranty

6 articles in this Topic

• Can I cancel my order?
• Can I change my shipping address? I put in the wrong shipping address or it is incorrect.
• Can I edit my order?
• How do I make a return?
• How do I use a coupon code? My coupon code isn't working.
• Shop Pay Installment FAQ. How do payments work? Will it impact my credit score?

Shaver FAQ

18 articles in this Topic

• Can I shave wet or dry?
• Can I use a different charger? What chargers can I use?
• Can I use the shaver in the shower or in the bathtub? Are the shavers waterproof?
• Can I use the shaver with different voltages in different countries?
• How do I get the best shave?
• How do I reassemble my blades? They have fallen apart or I cannot get them back together after cleaning.
• How do the blades make my shaver work?

See all articles in Shaver FAQ →

Subscriptions

6 articles in this Topic

• Can I change my subscription frequency or how often it ships?
• Can I skip a delivery or choose a specific shipping date?
• How do I cancel my subscriptions?
• How do I manage or change my subscriptions?
• What happens if my subscription order is coming up and the item is out of stock?
• When am I charged for my subscription orders?

Wall Adapter

1 article in this Topic

• Why don't you use a USB-C or mini/micro USB charging port?

Women's Shavers

4 articles in this Topic

• Can I use the Buttefly Kiss shaver while taking a shower? Is it safe? Is it waterproof?
• Can I use the Butterfly Kiss shaver on my face or head?
• Does this shaver pull the hair out or shave it off? Does it remove hair from the root?
• Is it safe to use the Butterfly Kiss Shaver on sensitive skin?