Purchasing, Returns, and Warranty

  • Can I cancel my order?

    There is a brief period where you can cancel your order. You can cancel your order before any of the following occur (whichever comes FIRST): 1 hour from the order time Until 7AM the next business day When it ships We wish we could offer a longer cancellation window, but our shipping partner shi...

  • Can I change my shipping address? I put in the wrong shipping address or it is incorrect.

    There is a brief period where you can edit or cancel your order or shipping address. You can edit your order before any of the following occur (whichever comes FIRST): 24 hours from the order date Until 7AM the next business day When it ships If you choose to edit your order or shipping address,...

  • Can I edit my order?

    There is a brief period where you can edit or cancel your order. You can edit your order before any of the following occur (whichever comes FIRST): 24 hours from the order date Until 7AM the next business day When it ships If you choose to edit your order, your completed order will be cancelled ...

  • How do I make a return?

    If you live in the US, we have a 30 day money back guarantee on our products. If you are not fully satisfied with your purchase, we will give you a full refund within 30 days and pay for the return shipping. We have an all new returns center that will instantly give our customers a prepaid retur...

  • How do I use a coupon code? My coupon code isn't working.

    Want to use a coupon code on our website but can't figure out how? Here's how you can use a coupon code on any of our Skull Shaver websites: How to use a coupon code on a phone or mobile device: Go to the checkout page where you would be entering shipping or payment information. Tap the "Show o...

  • Shop Pay Installment FAQ. How do payments work? Will it impact my credit score?

    What is the option to pay in installments on Shop Pay? When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, a...