If you live in the US, we have a 30 day money back guarantee on our products. If you are not fully satisfied with your purchase, we will give you a full refund within 30 days and pay for the return shipping.
We have an all new returns center that will instantly give our customers a prepaid return shipping label. Simply follow the link below, and fill out the form. You will then receive an email including your printable shipping label and return instructions.
You will need the following information:
- Your order number (be sure to include the US part of your order number)
- The email address associated with this order
Please complete the form here with this information, and you will be guided through the process:
If you are having trouble, or are outside of the 30 day window, please contact us at firstname.lastname@example.org for assistance.