USPS won't take your package because it's a Lithium-ion Battery?

I sincerely apologize for the confusion! We ship our products using USPS every day and our products fit the guidelines outlined on their website for shipping with Lithium-ion Batteries.
According to the USPS website (, lithium metal and lithium-ion cells and batteries installed in or packed with equipment are mailable via air or surface transportation. Our batteries are well below the thresholds USPS gives below:
"Domestic — Lithium-ion Cells and Batteries:

  • Installed in or packed with the equipment they are intended to operate:
  • The total watt-hour rating for each cell must not exceed 20 Wh.
  • The total watt-hour rating for each battery must not exceed 100 Wh.
  • Each mailpiece must contain no more than 8 cells or 2 batteries."

The batteries in our products are installed in the product, fully contained, and not user serviceable or removable. The batteries are a single cell and either 2.22 watt-hours (Pitbull Silver, Palm, Butterfly Kiss, Butterfly Kiss PRO, Beast Clipper, Baby Beast Trimmer) or 5.18 watt-hours (Pitbull Gold, Pitbull Platinum, Beast Clipper PRO)
Please feel free to print this email to bring with you to the USPS for clarification.

Aug 26, 2021

Contact Us

Not finding what you're looking for? Contact Us Directly